Frequently Asked Questions | The Darts Lounge

Frequently Asked Questions

Who Are The Darts Lounge?

We’re a small, family-run UK darts retailer built by players, for players. We focus on quality darts, points, accessories, exclusive drops, and great customer service, all backed by a growing darts community.

Do You Offer Fast UK Delivery?

Yes. We offer fast UK delivery on all orders, with options available at checkout. Orders are packed with care and dispatched promptly from the UK.

Do You Ship Internationally?

Not yet, but its coming...

What Is Your Rewards & Points Scheme?

You can earn redeemable points in several ways:

5% back in points on every purchase
Signing up to our email list for 10% discount off your first order
Following us on various social media
Referring a friend (you and your friend earn points)
Receiving bonus points on your birthday

Points can be redeemed for money off future orders.

How Does Refer a Friend Work?

Simply refer a friend using your referral link. When they place their first order, both of you receive reward points — it’s a win-win.

Do You Offer Exclusive or Limited-Edition Products?

Yes. We regularly release exclusive, limited-run darts and accessories that you won’t find elsewhere. Once they’re gone, they’re gone.

Can I Return or Exchange an Item?

Yes. If you’re not happy with your order, you can return unused items within our returns window. Full details can be found on our Returns Policy page.